Resume

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Resume


Brian S. Nelson
Email: [email protected]
Telephone: 586-921-3056

EXPERIENCE


Nexcess .NET LLC/Liquid Web LLC
Support System Administrator II
Oct 2012- Present

  • Provided advanced troubleshooting for server issues
  • Optimizing server environments for web applications in a high availability cluster environment utilizing haproxy/apache/mysql
  • Diagnosing and resolving IP email blacklisting issues
  • Audited hacked accounts to prevent the hack from recurring
  • Identified issues with varnish/haproxy/apache/php
  • Advanced troubleshooting on CMS platforms (Magento,Wordpress,Joomla and Expression Engine)
  • Stress test web sites for high availability(siege/ab testing/k6.io)
  • Working with clients to resolve issues via phone and ticket system
  • Write and maintain internal documentation for training purposes
  • Assisting with training of new technicians.
  • Diagnosing mysql errors and performance issues (locks,deadlocks)
  • Addressing PCI compliance Issues
  • Configured and managed firewalls to protect the network from malicious threats and ensure compliance with security policies
  • Reviewed and resolved complex technical issues to restore service to customers quickly
  • Performed Website Backups and Restores from Backup Server to Live Server
  • Installed and upgraded system services to keep up to date (mysql/haproxy/varnish/elasticsearch/php-fpm)
  • Identified and escalated major technical issues to system operations for resolution
  • Collaborated with cross-functional teams to identify and resolve customer issues
  • Developed scripts to capture data to help identify the cause of system issues


Triple Crown Ventures LLC
System Administrator / PHP Web Developer / Database Administrator
Feb 2006 - Oct 2012

  • Provided daily server maintenance on various applications Qmail Server, MySQL Server, LAMP Server / Varnish Caching Server, LNMP Servers, TinyDNS Server
  • Configured Barracuda Load Balancer / Application Firewall application
  • Established Wordpress Blogs / Developed Plugins
  • Developed Email Templates that resulted in a 10-15% increase in click through rate
  • Integrated critical nightly backup system for website,email, and databases
  • Optimized MySQL/Apache/Nginx services to provide peak performance that handled spikes in traffic
  • Created an automated system for system patching and updates that improved system reliability and security
  • Monitored database performance and identified and addressed any performance bottlenecks


Peak Positions LLC
SEO Project Engineer
May 2005 - Nov 2005

  • Provided Customers with monthly keyword rankings reports
  • Developed content pages for various keywords to improve the overall rank on that keyword
  • Designed Templates in FrontPage to be used for Content Pages
  • Identified and resolved project issues quickly and efficiently, minimizing their impact on project progress
  • Initiated project plans and guidelines that provided a roadmap for successful completion of the project
  • Implemented an effective SEO strategy that increased organic search engine rankings and doubled website visits
  • Conducted keyword research, to compose SEO-friendly content titles and meta descriptions to maximize content visibility
  • Evaluated keyword research to identify topics with high search volume and low competition for SEO optimization
  • Cultivated a search engine optimization (SEO) strategy that increased organic search engine rankings and increased visibility on search engines.


SKILLS


  • Website/ Database Design
  • Linux Server Administrator
  • System Administration
  • Search Engine Optimization
  • Customer Service
  • Leadership and Teamwork
  • Critical Thinking and problem solving
  • Effective Time Management
  • Ability to Multitask
  • Ability to work Under Pressure


EDUCATION


Northwood University – Midland, MI
Bachelor of Business Administration
Dual Major: Management Information Systems and Management
Graduated May 2003