Difference between revisions of "Resume"

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(Resume)
(Resume)
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===EXPERIENCE===
 
===EXPERIENCE===
 
----
 
----
<u><big>Nexcess .NET LLC</big></u><br>           
+
<u><big>Nexcess .NET LLC/Liquid Web LLC</big></u><br>           
'''Level 2 Linux Support/Tier 2 Support Analyst'''<br>
+
'''Support System Administrator II'''<br>
July 2013 - Present<br>
+
Oct 2012- Present<br>
 
* Provided advanced troubleshooting for server issues
 
* Provided advanced troubleshooting for server issues
* Optimizing server environments for web applications.
+
*Optimizing server environments for web applications in a high availability cluster environment utilizing haproxy/apache/mysql
* Diagnosing and resolving IP email blacklisting issues
+
*Diagnosing and resolving IP email blacklisting issues
* Audited hacked accounts to prevent the hack from recurring
+
*Audited hacked accounts to prevent the hack from recurring
* Resolved issues/installed  redis, memcached, sphinx and varnish
+
*Identified issues with varnish/haproxy/apache/php
* Advanced troubleshooting on CMS platforms (Magento,Wordpress,Joomla and Expression Engine)  
+
*Advanced troubleshooting on CMS platforms (Magento,Wordpress,Joomla and Expression Engine)
* Stress test web sites for high availability(siege/ab testing)
+
*Stress test web sites for high availability(siege/ab testing/k6.io)
* Working with clients to resolve issues via phone and ticket system  
+
*Working with clients to resolve issues via phone and ticket system
* Write and maintain internal documentation for training purposes
+
*Write and maintain internal documentation for training purposes
* Assisting with training for new technicians.
+
*Assisting with training of new technicians.
* Diagnosing mysql errors and performance issues (locks,deadlocks)
+
*Diagnosing mysql errors and performance issues (locks,deadlocks)
* Diagnosing/Addressing PCI compliance Issues
+
*Addressing PCI compliance Issues
 
+
*Configured and managed firewalls to protect the network from malicious threats and ensure compliance with security policies
'''Level 1 Linux Support'''<br>                       
+
*Reviewed  and resolved complex technical issues to restore service to customers quickly
Oct 2012 - July 2013<br>
+
*Performed Website Backups and Restores from Backup Server to Live Server
* Provided daily support to over 10,000+ clients via phone and ticket system
+
*Installed and upgraded system services to keep up to date (mysql/haproxy/varnish/elasticsearch/php-fpm)
* Performed Website Backups and Restores from Backup Server to Live Server
+
*Identified and escalated major technical issues to system operations for resolution
* Monitored thousands of Centos web servers utilizing Apache/MySQL/PHP/PHP-FPM
+
*Collaborated with cross-functional teams to identify and resolve customer issues
* Familiarity with Linux Web hosting software (Apache httpd, FTP, SSH, MySQL, DNS)
+
*Developed scripts to capture data to help identify the cause of system issues
* Experience with qmail and other parts of the djb suite (vpopmail,daemontools, djbdns, tcpserver, etc).
+
* Installing/upgrading web software with yum/pecl
+
  
  
Line 36: Line 34:
 
'''System Administrator / PHP Web Developer / Database Administrator'''<br>
 
'''System Administrator / PHP Web Developer / Database Administrator'''<br>
 
Feb 2006 - Oct 2012<br>
 
Feb 2006 - Oct 2012<br>
* Provided daily server maintenance on various applications
+
* Provided daily server maintenance on various applications Qmail Server, MySQL Server, LAMP Server / Varnish Caching Server, LNMP Servers, TinyDNS Server  
* Qmail Server, MySQL Server, LAMP Server / Varnish Caching Server, LNMP Servers, TinyDNS Server ,Centos / Debian
+
*Configured Barracuda Load Balancer / Application Firewall application
* Configured Barracuda Load Balancer / Application Firewall
+
*Established  Wordpress Blogs / Developed Plugins
* Designed and Setup Wordpress Blogs / Plugins
+
*Developed Email Templates that resulted in a 10-15% increase in click through rate
* Designed and Developed Email Templates that resulted in a 10-15% increase in click through rate
+
*Integrated critical nightly backup system for website,email, and databases
* Designed critical nightly backup system for website,email, and databases
+
*Optimized MySQL/Apache/Nginx services to provide peak performance that handled spikes in traffic
* Optimized MySQL/Apache/Nginx services to provide peak performance
+
*Created an automated system for system patching and updates that improved system reliability and security
 +
*Monitored database performance and identified and addressed any performance bottlenecks
 +
 
  
  
Line 49: Line 49:
 
May 2005 - Nov 2005<br>
 
May 2005 - Nov 2005<br>
 
* Provided Customers with monthly keyword rankings reports
 
* Provided Customers with monthly keyword rankings reports
* Gained expert knowledge of Organic SEO
+
*Developed content pages for various keywords to improve the overall rank on that keyword
* Developed content pages for various keywords to improve the overall rank on that keyword
+
*Designed Templates in FrontPage to be used for Content Pages
* Designed Templates in FrontPage to be used for Content Pages
+
*Identified and resolved project issues quickly and efficiently, minimizing their impact on project progress
* Used HTML, DHTML, CSS, FrontPage, Photoshop daily
+
*Initiated  project plans and guidelines that provided a roadmap for successful completion of the project
 +
*Implemented  an effective SEO strategy that increased organic search engine rankings and doubled website visits
 +
*Conducted keyword research, to compose SEO-friendly content titles and meta descriptions to maximize content visibility
 +
*Evaluated  keyword research to identify topics with high search volume and low competition for SEO optimization
 +
*Cultivated  a search engine optimization (SEO) strategy that increased organic search engine rankings and increased visibility on search engines.
 +
 
  
 
===SKILLS===
 
===SKILLS===
 
----
 
----
HTML, DHTML, Database Design, Knowledge of PHP, Cascading Style Sheets (CSS), Photoshop, Problem Solving, DNS/rDNS,SPF Records, FTP, SSH, Centos/Debian Administrator, Microsoft Office, Web Design/Development, Apache 2/MySQL, Search Engine Optimization, HTML Validation, Web Server Administration, Nginx, Varnish, Memcached, Postfix, Dovecot, Qmail
+
*Website/ Database Design
 +
*Linux Server Administrator  
 +
*System Administration
 +
*Search Engine Optimization  
 +
*Customer Service
 +
*Leadership and Teamwork
 +
*Critical Thinking and problem solving
 +
*Effective Time Management
 +
*Ability to Multitask
 +
*Ability to work Under Pressure
 +
 
  
 
===EDUCATION===
 
===EDUCATION===

Revision as of 21:46, 9 June 2023

Resume


Brian S. Nelson
Email: [email protected]
Telephone: 586-921-3056

EXPERIENCE


Nexcess .NET LLC/Liquid Web LLC
Support System Administrator II
Oct 2012- Present

  • Provided advanced troubleshooting for server issues
  • Optimizing server environments for web applications in a high availability cluster environment utilizing haproxy/apache/mysql
  • Diagnosing and resolving IP email blacklisting issues
  • Audited hacked accounts to prevent the hack from recurring
  • Identified issues with varnish/haproxy/apache/php
  • Advanced troubleshooting on CMS platforms (Magento,Wordpress,Joomla and Expression Engine)
  • Stress test web sites for high availability(siege/ab testing/k6.io)
  • Working with clients to resolve issues via phone and ticket system
  • Write and maintain internal documentation for training purposes
  • Assisting with training of new technicians.
  • Diagnosing mysql errors and performance issues (locks,deadlocks)
  • Addressing PCI compliance Issues
  • Configured and managed firewalls to protect the network from malicious threats and ensure compliance with security policies
  • Reviewed and resolved complex technical issues to restore service to customers quickly
  • Performed Website Backups and Restores from Backup Server to Live Server
  • Installed and upgraded system services to keep up to date (mysql/haproxy/varnish/elasticsearch/php-fpm)
  • Identified and escalated major technical issues to system operations for resolution
  • Collaborated with cross-functional teams to identify and resolve customer issues
  • Developed scripts to capture data to help identify the cause of system issues


Triple Crown Ventures LLC
System Administrator / PHP Web Developer / Database Administrator
Feb 2006 - Oct 2012

  • Provided daily server maintenance on various applications Qmail Server, MySQL Server, LAMP Server / Varnish Caching Server, LNMP Servers, TinyDNS Server
  • Configured Barracuda Load Balancer / Application Firewall application
  • Established Wordpress Blogs / Developed Plugins
  • Developed Email Templates that resulted in a 10-15% increase in click through rate
  • Integrated critical nightly backup system for website,email, and databases
  • Optimized MySQL/Apache/Nginx services to provide peak performance that handled spikes in traffic
  • Created an automated system for system patching and updates that improved system reliability and security
  • Monitored database performance and identified and addressed any performance bottlenecks


Peak Positions LLC
SEO Project Engineer
May 2005 - Nov 2005

  • Provided Customers with monthly keyword rankings reports
  • Developed content pages for various keywords to improve the overall rank on that keyword
  • Designed Templates in FrontPage to be used for Content Pages
  • Identified and resolved project issues quickly and efficiently, minimizing their impact on project progress
  • Initiated project plans and guidelines that provided a roadmap for successful completion of the project
  • Implemented an effective SEO strategy that increased organic search engine rankings and doubled website visits
  • Conducted keyword research, to compose SEO-friendly content titles and meta descriptions to maximize content visibility
  • Evaluated keyword research to identify topics with high search volume and low competition for SEO optimization
  • Cultivated a search engine optimization (SEO) strategy that increased organic search engine rankings and increased visibility on search engines.


SKILLS


  • Website/ Database Design
  • Linux Server Administrator
  • System Administration
  • Search Engine Optimization
  • Customer Service
  • Leadership and Teamwork
  • Critical Thinking and problem solving
  • Effective Time Management
  • Ability to Multitask
  • Ability to work Under Pressure


EDUCATION


Northwood University – Midland, MI
Bachelor of Business Administration
Dual Major: Management Information Systems and Management
Graduated May 2003