Resume

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Resume

Brian S. Nelson
Clinton Township, MI 48035
Email: [email protected]
Telephone: 586-207-7701

QUALIFICATIONS SUMMARY

A highly creative, goal oriented with solid server /web development experience. Demonstrated experience in HTML, DHTML, CSS, PHP, MySql, Apache, DNS and other Internet technologies. Highly organized with the ability to manage multiple projects and meet deadlines. A strong work ethic combined with a commitment to excellence in all projects undertaken. A team player and works effectively with others.

AREAS OF STRENGTH

Website Design – Website Administration - Linux Server Administrator - System Administration – Search Engine Optimization - Customer Service

EDUCATION

Northwood University – Midland, MI
Bachelor of Business Administration
Dual Major: Management Information Systems and Management
Graduated May 2003

EXPERIENCE

Nexcess .NET LLC
Level 2 Linux Support/Tier 2 Support Analyst
July 2013 - Present

  • Provided advanced troubleshooting for server issues
  • Optimizing server environments for web applications.
  • Diagnosing and resolving IP email blacklisting issues
  • Audited hacked accounts to prevent the hack from recurring
  • Resolved issues/installed redis, memcached, sphinx and varnish
  • Advanced troubleshooting on CMS platforms (Magento,Wordpress,Joomla and Expression Engine)
  • Stress test web sites for high availability(siege/ab testing)
  • Working with clients to resolve issues via phone and ticket system
  • Write and maintain internal documentation for training purposes
  • Assisting with training for new technicians.
  • Diagnosing mysql errors and performance issues (locks,deadlocks)
  • Diagnosing/Addressing PCI compliance Issues

Level 1 Linux Support
Oct 2012 - July 2013

  • Provided daily support to over 10,000+ clients via phone and ticket system
  • Performed Website Backups and Restores from Backup Server to Live Server
  • Monitored thousands of Centos web servers utilizing Apache/MySQL/PHP/PHP-FPM
  • Familiarity with Linux Web hosting software (Apache httpd, FTP, SSH, MySQL, DNS)
  • Experience with qmail and other parts of the djb suite (vpopmail,daemontools, djbdns, tcpserver, etc).
  • Installing/upgrading web software with yum/pecl


Triple Crown Ventures LLC
System Administrator / PHP Web Developer / Database Administrator
Feb 2006 - Oct 2012

  • Provided daily server maintenance on various applications
  • Qmail Server, MySQL Server, LAMP Server / Varnish Caching Server, LNMP Servers, TinyDNS Server ,Centos / Debian
  • Configured Barracuda Load Balancer / Application Firewall
  • Designed and Setup Wordpress Blogs / Plugins
  • Designed and Developed Email Templates that resulted in a 10-15% increase in click through rate
  • Designed critical nightly backup system for website,email, and databases
  • Optimized MySQL/Apache/Nginx services to provide peak performance


Peak Positions LLC
SEO Project Engineer
May 2005 - Nov 2005

  • Provided Customers with monthly keyword rankings reports
  • Gained expert knowledge of Organic SEO
  • Developed content pages for various keywords to improve the overall rank on that keyword
  • Designed Templates in FrontPage to be used for Content Pages
  • Used HTML, DHTML, CSS, FrontPage, Photoshop daily

SKILLS

HTML, DHTML, Database Design, Knowledge of PHP, Cascading Style Sheets (CSS), Photoshop, Problem Solving, DNS/rDNS,SPF Records, FTP, SSH, Centos/Debian Administrator, Microsoft Office, Web Design/Development, Apache 2/MySQL, Search Engine Optimization, HTML Validation, Web Server Administration, Nginx, Varnish, Memcached, Postfix, Dovecot, Qmail

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