Resume

Brian S. Nelson
Email: [email protected]
Telephone: 586-921-3056

Nexcess .NET LLC/Liquid Web LLC
Support System Administrator II
Oct 2012- Present

Provided advanced troubleshooting for server issues
Optimizing server environments for web applications in a high availability cluster environment utilizing haproxy/apache/mysql
Diagnosing and resolving IP email blacklisting issues
Audited hacked accounts to prevent the hack from recurring
Identified issues with varnish/haproxy/apache/php
Advanced troubleshooting on CMS platforms (Magento,Wordpress,Joomla and Expression Engine)
Stress test web sites for high availability(siege/ab testing/k6.io)
Working with clients to resolve issues via phone and ticket system
Write and maintain internal documentation for training purposes
Assisting with training of new technicians.
Diagnosing mysql errors and performance issues (locks,deadlocks)
Addressing PCI compliance Issues
Configured and managed firewalls to protect the network from malicious threats and ensure compliance with security policies
Reviewed and resolved complex technical issues to restore service to customers quickly
Performed Website Backups and Restores from Backup Server to Live Server
Installed and upgraded system services to keep up to date (mysql/haproxy/varnish/elasticsearch/php-fpm)
Identified and escalated major technical issues to system operations for resolution
Collaborated with cross-functional teams to identify and resolve customer issues
Developed scripts to capture data to help identify the cause of system issues

Triple Crown Ventures LLC
System Administrator / PHP Web Developer / Database Administrator
Feb 2006 - Oct 2012

Provided daily server maintenance on various applications Qmail Server, MySQL Server, LAMP Server / Varnish Caching Server, LNMP Servers, TinyDNS Server
Configured Barracuda Load Balancer / Application Firewall application
Established Wordpress Blogs / Developed Plugins
Developed Email Templates that resulted in a 10-15% increase in click through rate
Integrated critical nightly backup system for website,email, and databases
Optimized MySQL/Apache/Nginx services to provide peak performance that handled spikes in traffic
Created an automated system for system patching and updates that improved system reliability and security
Monitored database performance and identified and addressed any performance bottlenecks

Peak Positions LLC
SEO Project Engineer
May 2005 - Nov 2005

Provided Customers with monthly keyword rankings reports
Developed content pages for various keywords to improve the overall rank on that keyword
Designed Templates in FrontPage to be used for Content Pages
Identified and resolved project issues quickly and efficiently, minimizing their impact on project progress
Initiated project plans and guidelines that provided a roadmap for successful completion of the project
Implemented an effective SEO strategy that increased organic search engine rankings and doubled website visits
Conducted keyword research, to compose SEO-friendly content titles and meta descriptions to maximize content visibility
Evaluated keyword research to identify topics with high search volume and low competition for SEO optimization
Cultivated a search engine optimization (SEO) strategy that increased organic search engine rankings and increased visibility on search engines.

Northwood University – Midland, MI
Bachelor of Business Administration
Dual Major: Management Information Systems and Management
Graduated May 2003

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