Difference between revisions of "Resume"

Revision as of 21:37, 9 June 2023

Resume

Brian S. Nelson
Email: [email protected]
Telephone: 586-921-3056

EXPERIENCE

Nexcess .NET LLC
Level 2 Linux Support/Tier 2 Support Analyst
July 2013 - Present

• Provided advanced troubleshooting for server issues
• Optimizing server environments for web applications.
• Diagnosing and resolving IP email blacklisting issues
• Audited hacked accounts to prevent the hack from recurring
• Resolved issues/installed redis, memcached, sphinx and varnish
• Advanced troubleshooting on CMS platforms (Magento,Wordpress,Joomla and Expression Engine)
• Stress test web sites for high availability(siege/ab testing)
• Working with clients to resolve issues via phone and ticket system
• Write and maintain internal documentation for training purposes
• Assisting with training for new technicians.
• Diagnosing mysql errors and performance issues (locks,deadlocks)
• Diagnosing/Addressing PCI compliance Issues

Level 1 Linux Support
Oct 2012 - July 2013

• Provided daily support to over 10,000+ clients via phone and ticket system
• Performed Website Backups and Restores from Backup Server to Live Server
• Monitored thousands of Centos web servers utilizing Apache/MySQL/PHP/PHP-FPM
• Familiarity with Linux Web hosting software (Apache httpd, FTP, SSH, MySQL, DNS)
• Experience with qmail and other parts of the djb suite (vpopmail,daemontools, djbdns, tcpserver, etc).
• Installing/upgrading web software with yum/pecl

Triple Crown Ventures LLC
System Administrator / PHP Web Developer / Database Administrator
Feb 2006 - Oct 2012

• Provided daily server maintenance on various applications
• Qmail Server, MySQL Server, LAMP Server / Varnish Caching Server, LNMP Servers, TinyDNS Server ,Centos / Debian
• Configured Barracuda Load Balancer / Application Firewall
• Designed and Setup Wordpress Blogs / Plugins
• Designed and Developed Email Templates that resulted in a 10-15% increase in click through rate
• Designed critical nightly backup system for website,email, and databases
• Optimized MySQL/Apache/Nginx services to provide peak performance

Peak Positions LLC
SEO Project Engineer
May 2005 - Nov 2005

• Provided Customers with monthly keyword rankings reports
• Gained expert knowledge of Organic SEO
• Developed content pages for various keywords to improve the overall rank on that keyword
• Designed Templates in FrontPage to be used for Content Pages
• Used HTML, DHTML, CSS, FrontPage, Photoshop daily

SKILLS

HTML, DHTML, Database Design, Knowledge of PHP, Cascading Style Sheets (CSS), Photoshop, Problem Solving, DNS/rDNS,SPF Records, FTP, SSH, Centos/Debian Administrator, Microsoft Office, Web Design/Development, Apache 2/MySQL, Search Engine Optimization, HTML Validation, Web Server Administration, Nginx, Varnish, Memcached, Postfix, Dovecot, Qmail

EDUCATION

Northwood University – Midland, MI
Bachelor of Business Administration
Dual Major: Management Information Systems and Management
Graduated May 2003